Privacy Policy

Privacy Policy

At Jaipur Mela we respect your privacy. We are outlining the manner your data is collected and used by us in this Privacy Policy. Please read the Privacy Policy carefully. By accessing the services provided by Jaipur Mela you agree to the collection and use of your data by Jaipur Mela in the manner provided in this Privacy Policy.

If you have any query regarding this statement, you can contact us at + 91-7469988777 (10:30 am to 5:00 pm) or email us at care@jaipurmela.com

We wish to make you feel at ease while using our websites, and not be concerned while sharing important information with us. We like to make you aware that by using our websites you are agreeing to the collection of certain data. Do feel contact us with your questions or concerns about privacy on this website.

Information That May Be Collected From You?

Jaipur Mela collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our website and other websites accessible from them.

Kindly, note that Jaipur Mela does not collect your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.). When you make a purchase using your card, you are automatically redirected to the acquiring bank payment gateway website, where all required transaction details are captured on the secured payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your card issuer for obtaining an authorization decision. At no time during the purchase process or thereafter does Jaipur mela have access to, or store, your complete card account information. We may collect additional information in connection with your participation in any promotions or contests offered by us and information

you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide.

We only collect such information as is necessary and relevant to us to provide you with the services available on the website. While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from cookies sent to your browser from web server cookies stored on your hard drive, including but not limited to:

• Computer-identification information.
• IP address, assigned to the computer which you use.
• The domain server through which you access our service.
• The type of computer you are using.
• The type of web browser you are using.

While you are transacting on our website personally identifiable information collected about you may include:

• First and last name.
• Email addresses.
• Contact details including phone numbers.
• PIN/ZIP code.- Demographic profile (like your age, gender, occupation, education, address and durables owned).
• Personal preferences and interests (such as books, movies, music and so on); and
• Your opinion on services, products, features on our websites.

We may also collect the following information about:

• The pages you visit/access.
• The links you click on our website.
• The number of times you access the page.
• Things you view, add to bag, add to wish list.
• Other websites you open simultaneously while browsing on ours

You may terminate your account at any time by writing to us at care@jaipurmela.com from the email ID you have used for creating your account login, and mentioning Please close my Jaipur mela account in the subject line. We will disable access to your account. However, your information may remain stored in archive on our servers even after the deletion or termination of your account.

When / How Do We Collect The Information?

We will collect anonymous traffic information from you when you visit our website.

We collect the personally identifiable information from you when you register with us or you transact as a guest. During registration you are required to give us your contact information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number, occupation, interests etc.) Upon registration users may receive communications from Jaipur mela (e.g. newsletters, updates). Even when transact as a guest we collect identifiable information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number etc.).

We use this information to contact you about the services you are using on our website and services in which you have expressed interest.

When you purchase a product or service from us, we request certain personally identifiable information from you on our order form, in order to be able to fulfill your requested service. You must provide contact information (such as name, email, and shipping address).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

We are the sole owners of your information collected by us at different points on our Website.

How Is The Information Used?

We use your contact information to send you

• Password reminder and registration confirmation.
• Special offers.
• Changes in the service policies or terms of use.
• Event based communications such as order information, renewal notices, invites, reminders etc.

Note: We send users updates upon registration, and updates regarding your order status. We also send promotional emails to inform you about new arrivals, special offers, etc

• Improve personalized features on our websites to enhance your shopping experience.
• To contact you for your account / profile related matters or any other reason as may be necessary.
• To provide the services requested by you example deliver merchandise ordered by you.
• To preserve social history as governed by existing law or policy.

We use anonymous traffic information to:

• Remember you in order to deliver better and more personalized service e.g. track your entries in our promotion schemes;
• Recognize your usage privileges to our website.- Administer and manage smooth functioning of our website by diagnosing problems.
• Track your session and activities so that we can understand better how people use our website.

Who Do We Share Your Information With?

We do not share or rent your information with third parties.

Agents

We use the services of our enabling partners such as outside shipping companies, resellers, business associates to fulfill orders, and credit / debit card processing companies to process the payment for goods and services ordered from Jaipur Mela website. These entities do not retain, store, share or use personally identifiable information for any other purposes.

Contact Information

You can contact us at:

Jaipur Mela

Phone: + (91) 7469988777

care@jaipurmela.com