SHIPPING - Within India
1. It takes about 10 to 12 days to process the order and ship the package. In case the product ordered is under production, the processing time may be longer.
2. Shipping Rates vary on the order value.
Uptil Rs: 499/-
Rs: 1000/- to Rs: 1999/-
Rs: 2000/- to Rs: 4999/-
Rs: 5000/- Above
3. The final shipping and handling charges will be displayed at the time of checkout when the shipping details are filled.
4. Orders will be delivered to the shipping address mentioned at the time of checkout. Our delivery partners will attempt to deliver the package three times before it is returned to us. Please give us your complete address at the time of checkout for us to ensure faster delivery.
5. While Jaipur Mela shall make reasonable endeavors in ensuring that purchased product(s) is delivered to its users in a timely manner, delivery may be delayed on account of:
· Unfavorable Weather Conditions
· Political disruptions, strikes, employee-lockouts, etc
· Natural Calamities such as Floods, earthquakes, etc; and
· Other unforeseen circumstances
You will receive an email and an SMS with courier details once your order is dispatched from our facility. You can track your order status using the same details on the respective courier partner’s website.
Product or Parcel Delivery
Kindly contact customer care 7469988777 within 48 hours if you have received an email or message for product delivered but the product was not delivered to you.
We can escalate the issue with the logistics only if the complain has been made within 48 hours of the product delivered notification..
Proof of delivery will be provided by the logistics or courier companies for you to approve the same.
Courier comapnies normally take 5 to 7 working to provide proof of delivery.
We will not be able to help you if complains are done after 48 hours from the delivered notification sent as it crosses the time limit to request for proof of delivery.
We accept Master Card, Visa credit, debit and other credit cards. We also have an option of net banking. Cash on delivery for order where shipping address is India and an additional charge of Rs.50/- to be paid by the customer as cash handling charges.
SHIPPING - Outside India (International Orders)
The customers may be subject to duties and taxes that are levied once the package reaches the shipping destination. These duty/tax(s), as imposed, may vary from country to country. Kindly note that Jaipur Mela does not take any duty/tax(s), if applicable, in advance from its customers.
Further, if such duty/tax(s) are applicable to the customer’s order, the Logistics Partner(s) of Jaipur Mela will directly get in touch with the customer for carrying out the necessary payment(s) and the same shall be payable before the delivery of the Product(s).